Privacy policy

SEONGWOO GLOBAL, 702, Changgang Bldg, 11-5 Namdaemun-ro 7-gil, Jung-gu, Seoul, Korea (business registration no. 791-03-02920). If you contract with our Hong Kong company, SEONGWOO GLOBAL LIMITED (BR no. 81375387), it also handles the details needed for that order.

Only what you type into the forms on this site, or send us by email, WhatsApp or Telegram.

• Price list request: your email and the products and quantities you need.
• Brand partnership enquiry: your email and your enquiry.
• With both forms, the type of request and the language of the page are sent automatically.

When you press send, what you typed in a form is kept only in this tab of your own browser. This is so that the form can be filled back in if sending fails. This copy is cleared once the form has been sent or the tab is closed, and it is never sent to us.

By email, WhatsApp or Telegram we receive your name, company, contact details and enquiry. If you order, we also receive the consignee details needed for the shipping documents.

Giving us your details is up to you, but without contact details we cannot reply.

Messages you send us by WhatsApp or Telegram pass through those services (WhatsApp LLC, Telegram). They handle them under the terms you agreed with them and their own privacy policies. If you prefer not to use a messaging app, you can email or call us instead; nothing else changes.

To reply to your request and, if you order, for the quotations, invoices and export documents for that order.

What you send through a form passes through our website server in Singapore, which does not keep it, and is stored in our enquiry database on Teable (United States). A copy goes to our company mailbox, [email protected].

• If you order: the consignee details on the shipping documents go to the carrier, the freight forwarder and customs, because the goods cannot ship without them.
• We pass your details to our Hong Kong company only with your separate consent (Korea's Personal Information Protection Act, Articles 17(1)(i) and 28-8(1)(i)). Before asking for your consent, we tell you who receives them, the country, what is passed, when and how, and the purpose. We also tell you how long they are kept, how to refuse and what happens if you do.
• Services that handle it for us: our company email service, NetEase enterprise mail; the service that receives our website forms, Teable.

• Legal basis: Korea's Personal Information Protection Act, Article 28-8(1)(iii) (storage entrusted to a service provider, needed to conclude and perform a contract with you), disclosed in this policy
• What is transferred: what you send us by email, including attachments (such as your name, company, contact details and enquiry)
• Country: China
• When and how: over the internet, each time an email is sent or received
• Recipient: NetEase enterprise mail
• Purpose and retention: storing the company mailbox; as under "How long we keep it" below
• How to refuse, and what happens: you can contact us by phone (+82-2-3789-9992) instead. Quotations and order documents are sent by email, so an order cannot easily go ahead without it.

• Legal basis: Korea's Personal Information Protection Act, Article 28-8(1)(iii) (storage entrusted to a service provider, needed to conclude and perform a contract with you), disclosed in this policy
• What is transferred: the form fields listed under "What we collect"
• Country: United States
• When and how: over the internet, when you send a form
• Recipient: Teable AI, Inc. ([email protected])
• Purpose and retention: storing form submissions in our enquiry database; kept for 2 years
• How to refuse, and what happens: you can write or call us instead of using the form; nothing else changes.

Enquiries that do not lead to an order are kept for 2 years after our reply. If you order, the contract, invoices and payment records are kept as required by Korea's Framework Act on National Taxes, Article 85-3(2). That is 5 years after the tax return deadline for the period of the transaction, or 7 years for cross-border transactions such as sales to buyers abroad.

When the period above ends, or the details are otherwise no longer needed, we delete them without delay. We permanently delete electronic files so that they cannot be recovered, and shred or burn paper documents.

Only the people who handle enquiries and orders can see your details, and they are kept in password-protected accounts.

LEE · SEONGWOO GLOBAL · [email protected] · +82-2-3789-9992

Requests to see or correct details handled by our Hong Kong company (SEONGWOO GLOBAL LIMITED) can be sent to the contacts above. They can also be sent to its registered office: Unit A56, 29/F, Legend Tower, 7 Shing Yip Street, Kwun Tong, Hong Kong.

You can ask at any time to see, correct or delete your details, to stop us processing them, or to withdraw your consent. Write to [email protected] or call +82-2-3789-9992; someone acting for you can also ask (for a child under 14, the legal guardian).

We act on your request and tell you the result within 10 days of receiving it. We may check that the request comes from you or from someone entitled to act for you.

We may limit or refuse a request where Korea's Personal Information Protection Act allows it (Articles 35(4), 36(1) proviso, 37(2) and 37(3) proviso). If so, we tell you why and how to object.